FAQ

How long have you been in business for?

We are a family business and have operated in the area for over 30 years.

 

What products do you sell?

We offer a wide variety of products as you can see on our website. We have fresh flowers, potted plants, homewares, firewood, hay, compost, and garden mulch. We also sell Christmas Trees from late November.

 

FLOWERS

Will my arrangement look the same as the photo on your website?

Every bunch of flowers is unique and individual. We feature many photos on our website to help you gain an understanding of what is available.  Our talented florists create stunning arrangements tailor-made to your order, using the freshest flowers available in the current season.  This means that no two orders will be the same.

 

How do I care for my flowers?

  • Please remove any paper/packaging that the flowers have come in. 
  • Freshly snip a very small amount off the base of all the stems.
  • Place in fresh water in a clean vase or vessel.
  • If the flowers are already in a vase please top up the water.
  • Place flowers in a cool place, but not in the fridge.
  • Always keep flowers away from extreme heat (eg. heaters, sunny window)
  • Always try to keep flowers away from fruits which release a gas called ethylene, which accelerates the ageing process of cut flowers
  • Re-snip the ends of all the stems and replace the water every 2-3 days to extend the life of the flowers.
  • We don’t recommend any particular flower nutrient, we believe plain fresh water is always the best.

 

Where are your flowers from?

We grow lots of the flowers and foliage here on the farm and we also have great relationships with neighbouring farms to always source the freshest ‘in season’ blooms.

 

DELIVERY

Can I get flowers delivered?

Yes – we offer delivery or pickup.

 

Do you offer same-day delivery?

Yes – If your order is received prior to 12pm (midday), we can deliver same day.

 

When will my order be delivered?

Our orders generally are delivered any time between 12pm – 5pm. You will receive an automated email or SMS when the order is loaded and taken for delivery.

If you have any specific requirements, please note this on your order and we will do our best to accommodate the request.

 

How much is delivery?

Delivery charges vary depending on the delivery distance from our shop in Mt Duneed. The delivery charge will be automatically charged at the final step of online checkout. Delivery charges start from $10.

 

Do you offer free delivery if I spend a certain amount?

Unfortunately, we cannot offer free delivery anymore due to rising costs. We do try to keep our delivery charge as low as possible.